Privacy Policy

Updated: April 11, 2023

This Privacy Policy explains how AlexMath collects, uses, and discloses personal information from visitors to our website alexmath.org, and customers who use our services. We take the privacy of our customers, including children, very seriously and are committed to protecting their personal information in accordance with applicable laws and regulations, including the California Consumer Privacy Act (CCPA).

Collection of Personal Information

We collect the following personal information from our customers:

Email address
Phone number
Name
Child's name (if applicable)
Child's email address (if applicable)

We collect this information when you sign up for our services or when you communicate with us via email or phone. We may also collect information about your use of our website, such as your IP address, browser type, and operating system.

Use of Personal Information

We use your personal information for the following purposes:

To provide you with our services and to communicate with you about your account
To respond to your inquiries and requests
To personalize your experience on our website
To improve our services and website
To send you promotional emails or newsletters (if you have opted in to receive them)

Disclosure of Personal Information

We may share your personal information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and email service providers. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the safety of our customers or others.

Use of Pictures and Experiences for Marketing Purposes

We may use pictures and experiences of students and parents for marketing purposes, such as in our newsletters, social media posts, or on our website. We will obtain explicit consent from the parent or legal guardian before using any pictures or experiences of a student. If you do not wish to have your picture or experience used for marketing purposes, please contact us using the contact information provided below.

We take reasonable measures to ensure that any pictures or experiences used for marketing purposes do not identify individual students, and we will never disclose any personal information, such as names, addresses, or contact information, without your explicit consent.

Policy Regarding Children's Data

Protecting the privacy of children is very important to us. Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

If you are a parent or legal guardian and believe that we have collected personal information from your child without your consent, please contact us immediately using the contact information provided below, and we will take steps to remove such information from our records.

If you are under the age of 13, you may not use our website or services without the consent of your parent or legal guardian.

We may collect personal information about children, such as their name and email address, only with the explicit consent of the parent or legal guardian. We use this information only for the purpose for which it was provided, such as to provide our services or to communicate with the parent or legal guardian.

We do not share personal information about children with any third parties without the explicit consent of the parent or legal guardian. We take reasonable measures to protect the personal information of children from unauthorized access, use, or disclosure.

Your Rights

You have the following rights with respect to your personal information:

To access and obtain a copy of your personal information
To request that we delete your personal information
To request that we correct or update your personal information
To object to the processing of your personal information
To opt-out of receiving promotional emails or newsletters

To exercise these rights, please contact us using the contact information provided below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy, please contact us at contact@alexmath.org